A message from our CEO

September 18, 2020

To our valued members,

The year 2020 has been marked by many events that we will not forget for a very long time – the worldwide pandemic, the crushing blows to our economy, wildfires, and droughts – the list could go on and on.  But we are a resilient community and, by working together, we will get through this.  And HOCU continues to serve as a constant throughout the changing times for our members and their families.

We restarted our notary public and medallion signature guaranty services last month but ask that you call the credit union at 777-5646 to make an appointment (these services cannot be guaranteed for walk-in requests).

Our annual meeting, which was postponed in March, will now be conducted in a virtual format.  More information will be announced soon; if you are interested in attending (via telephone or Zoom), please mark your calendar for Friday, November 27th at 10:00 AM.

HOCU is continuing our participation in the City’s Small Business Relief and Recovery Fund program; if you have a small business or know someone who is a business owner, please go to oneoahu.org for further details on obtaining grants to reimburse incurred expenses.

And with the continuing COVID-19 cases in our community, we ask that you help us by observing the protective measures in place at our branches.  If you have any symptoms of the pandemic, please refrain from visiting us until you are well again – to protect your friends and neighbors.

Finally, please take care of yourselves and your families.  These are very difficult times that have impacted everyone, some greater than others, but HOCU is here to help you with your financial needs.  If you have any questions or concerns, please do not hesitate to reach out to us. Mahalo!

Mark Munemitsu

President & CEO

Send Us An Email

COVID-19 FAQs

Please see below our new temporary Branch hours.

Airport Branch

Monday, Tuesday & Thursday  8am – 3:45pm

Friday 7:30am – 3:45pm

Saturday 9am – 1pm

Closed on Wednesdays

 

Ewa Branch

Monday – Wednesday 9am – 5pm

Friday 9am – 5:30pm

Saturday 9am – 1pm

Closed on Thursdays

 

Moiliili Branch

Monday – Thursday 8:30am – 4pm

Friday 8:30am – 5pm

Saturday 9am – 1pm

 

Federal/Tripler Branches – closed until further notice

The first half hour of operation is reserved for our kupuna and high-risk members

Our Notary Public and Signature Guarantee/Medallion Stamp services are by appointment only. Please call 777-5646 for any questions or concerns.

Throughout the pandemic each particpating Credit Union has altered their Shared Branching services. If you are looking to do Shared Branching, please call the location ahead of time to ensure they are accepting Shared Branch members and if hours are limited.

For additional questions regarding the Economic Impact Payment visit  https://www.irs.gov/coronavirus/economic-impact-payment-information-center